Restocking fee with our defined restocking fee rate will be charged and deducted from the refund on all the returns except for the return with the reason of Defective/DOA. In the event an item is sold without shipping charge, amount of sale will be refunded. Order shipping charge is the cost of us sending the product to you and will not be refunded unless for the return with the reason of Defective/DOA. 2.Ě return must be requested within thirty (30) calendar days of the invoice date. To find out detail return instructions or how to contact Newegg Customer Service, please visit Newegg online Customer Service Page. Please follow instruction online via your Newegg account order history or contact Newegg Customer Service for any questions related to Global order returns. Return must be requested on Newegg Return Portal with the correct Newegg order# and product Additional Return Requirements and Policy: 1.Ěll returns on our Newegg Global orders are handled and managed by Newegg through Newegg return portal. Original retail packaging is required with return when retail package contains product label with (Proof of Purchase). Original UPC/serial# intact on product and on retail package (Proof of Purchase). Ěll accessories included in the original product retail packaging, includes but not limited to manuals, warranty registration card, etc. Original Condition, no physical damage (exclude damages sustained during transportation which must be reported to Newegg Customer Service within 72 hours of order delivery). Product purchased from First Expand Intelligent Store on Newegg. SanDisk Warranty - Please see SanDisk Website (Kingston Warranty - Please see Kingston Website (OEM Warranty - 1 Year Software : non replacement and non refundable The CPU return policy Return for refund within: Non-refundable Return for replacement within: 30 daysĪll returns must include the following or it will be rejected and returned back to you at your cost. Box address and USPS will deliver the package accordingly. Box address via NewEgg message system, we will update the address to your P.O. Box address *** There are some address USPS does NOT deliver, please send us your P.O. For example: package ID 0004000xxxxxxx7497498106111 *** Attention: copy your package ID **EXCEPT the last 5 digit (which is your zip code) 0004000xxxxxxx7497498 << without the last 5 digit << without the last 5 digit Please visit and enter the tracking number (without the last 5 digit) to track your package. 2, If your tracking number start with 004 xxx xxx xxxxx this is Endicia tracking number. *** USPS Tracking / Endicia Tracking *** 1, If your tracking number start with 94xxx xxxxx xxxxx this is USPS tracking number. USPS Priority Shipping usually arrive between 2 - 3 business days. Fast shipping process from CA, USA warehouse by USPS (United State Postal Service) USPS 1st Class Mail usually arrive between 3 - 7 business days. With the support from our customers we're able to use our buying power to get you the best deals. We offer the best prices doesn't mean we skip on our customer service. We strive to bring our customer the best online shopping experience possible. We offer quality products at competitive prices, providing knowledgeable and friendly customer support. First Expand Intelligent is an online e-commerce driven business from 2005, we offer a large inventory of high quality flash memory products, memory accessories, and peripherals.
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